General Questions:

What is an E-scaperoom?

An e-scaperoom is a full online version of an escaperoom. You play together with your team online, you may use all the tools of the internet to get to your answer. 

How many people would you play an E-scaperoom with?

The ideal number of players is 2 to 6 people. The best number will be 3/4 persons and screens. If you are going to play it remotely, make sure you are in contact with each other. Use for example: Skype, Zoom or Houseparty. If you play together in the same room, we recommend using 2 screens.

How does it work?

You will receive an email after checkout containing a unique file number and a download button. Download the documents and use your file number on the page where we ask for your file number. Each player logs in to a device with the same file number. This can be a laptop or computer.

What do i need to play an e-scaperoom?
  • 1 or more screens (computer, laptop, tablet or phone
  • Pen and paper
  • Internet is necessay
  • Perseverance
  • A printer is not necessary, but very handy!

We recommend:

  • A way of contacting your team members where you can hear each other, but also have your hands free. For example, use: Skype, Zoom or Houseparty.
Can I finish the game another time?

That is certainly possible! We keep track of your progress using the file number. So you can return at any time and continue with your E-scaperoom.

Do I also get hints while playing the game?

Yes you can! During the game you can choose to request hints. It is up to you if and how often you do this. The hints are given through the game.

I want to give an e-scaperoom as a gift. Is that possible?

If you buy the game in our webshop, you get a unique file number: You can give this to the person you want to give it to, together with all the files from the mail.

Lockdown – Homebound

What is Lockdown - Homebound?

Lockdown – Homebound is an online escape room that you can play with your friends at a distance from each other.

All information about the story can be found here

How long does Lockdown - Homebound take?

This depends entirely on the number of people and your internet skills. Consult each other well and use multiple screens. The game lasts on average between 2 and 4 hours.

Can I play the game multiple times?

When you purchase the game, we will give you an unique file number. This code is for 1 time play of the game. Everyone who participates in the game can use the same code. The game automatically remembers the progress.

Is the game also available in English?

Yes, Lockdown – Homebound can be played in English. To do this, change the flag at the top of your screen from Dutch to English.

Lockdown – Operation Unknown

What is Lockdown - Operation Unknown?

Lockdown – Operation Unknown is an online escape room that you can play with your friends at a distance from each other. This game is a sequel to the game Lockdown – Homebound.

All information about the story can be found here!

How long does Lockdown - Operation Unknown take?

This depends entirely on the number of people and your internet skills. Consult each other well and use multiple screens. The game takes on average between 1.5 and 2.5 hours.

Can I play the game multiple times?

When you purchase the game, we will give you a unique file number. This code is for 1 time play of the game. Everyone who participates in the game can use the same code. 

Is the game also available in English?

No, unfortunately Lockdown – Operation Unknown is not playable in English. Only our game Lockdown – Homebound is currently playable in English.

The Escape room Rijswijk jigsaw puzzle

What is the Escape room Rijswijk jigsaw puzzle?

The Escape room Rijswijk jigsaw puzzle is a challenging puzzle of 1000 pieces. You just don’t know in advance what it is going to be. Besides the 1000 piece puzzle, the jigsaw puzzle contains no additional puzzles or escape room elements

What is the delivery time?

We will send your puzzle within 2 days after your purchase. After that you will receive a Track&Trace code with which you can follow your order.

What are the shipping costs?

We send your puzzle by parcel post because it does not fit through the letterbox. The shipping costs are € 6,95. 

Can I also pick up the puzzle?

Yes you can! While placing your order you can choose to pick up your puzzle. Then you pay no shipping costs.

Every Wednesday and Saturday from 4:00 p.m. to 7 p.m. we are ready for you in our building at the Diepenhorstlaan 11c in Rijswijk to hand over your online order. As you can understand we are not present every day, because the Escape Rooms of Escape Room Rijswijk are closed.

When you ring the bell and indicate to come for your order, one of our colleagues will take your order to the door and will hand it over to you according to the guidelines.

Translated with www.DeepL.com/Translator (free version)

Can I also return the puzzle?

It is not possible to return the puzzle after receipt. If you have any questions or complaints about the delivery of your puzzle. Please contact us at: info@escaperoomrijswijk.nl

Suspectum MMI

What is Suspectum MMI?

Suspectum MMI is a table top game of Escape room Rijswijk. You will receive a package at home with physical puzzles and very cool attributes. Together with your team you solve this exciting case at the kitchen table.

With how many people do you recommend playing Suspectum MMI?

This home game is designed to be played with 2 to 4 people who are physically together in a room. You can also play it alone of course, just keep in mind that it will take a bit longer.

How long does the game take?

Of course, this mainly depends on how smoothly things run on your team. You will have to work well together and solve the puzzles together. The average time is between 1.5 and 2.5 hours.

Can I order suspectum MMI already?

Yes definitely! A presale is currently running for Suspectum MMI. The games are being produced at this moment. So you will have to wait a while until you receive the game.

When can I expect the game at home?

We are currently finishing and producing the game. We expect the game to ship in March.
Have you already ordered Suspectum MMI? If so, we will keep you informed by email about the shipment of the game.

Can I play the game multiple times?

Yes and no. There are parts that you need in the game and can only use 1 time, therefore you can not play the game after the first time. With our refill kit that is for sale in our webshop you can refill all parts and you get an instruction how to bring the game back to its original state. Therefore you can play it again.

What is a refill kit?

A refill kit is a packet of parts that perish during your game. This allows you to replace those parts and play the game again.